Can't connect to the cameraUpdated 2 months ago

If you're having trouble connecting to the dash cam, try the following steps:

1. Forget the dash cam’s Wi-Fi network – If you were able to connect previously, go into your phone's Wi-Fi settings, forget the network, and then reconnect.
2. Disable any active VPNs – Ensure you don’t have a VPN enabled while connecting to the dash cam.
3. Check Apple CarPlay / Android Auto – If your car has Apple CarPlay or Android Auto, make sure your phone is not connected to them, either wirelessly or via a cable.
4. Restart your phone – Sometimes, simply restarting your device can resolve connection issues.
5. Try disabling Bluetooth or enabling Airplane Mode – This has been reported to fix connection issues for some users.
6. Remove the SD card – If the camera connects after removing the SD card, this could indicate that the SD card needs reformatting or replacing.

If none of the above steps work, perform a hardware reset:

• Hold down the power button until the unit powers off.
• Then, hold the power button for 30 seconds to reset the device.
• Forget the Wi-Fi network on your phone again and try 
• Reconnect to the dash cam's Wi-Fi network with the password 12345678
• Reconnect the camera in the Viidure app.