How long is the warranty period?Updated 3 months ago
Our standard warranty period is 1 year from the date of purchase. This covers manufacturing defects and faults that occur under normal use.
For extra peace of mind, we offer a +1 Year Extended Warranty, which can be purchased on the product page. This extends your total coverage to 2 years, providing additional protection beyond the standard warranty.
Your Rights Under Australian Consumer Law (ACL)
Regardless of our stated warranty, you have rights under Australian Consumer Law (ACL). If a product fails due to a manufacturing defect and it’s not caused by misuse, you may be entitled to a repair, replacement, or refund—even outside the warranty period—if the failure is not expected based on the product’s quality and price.
For more details, check out our Refund & Returns Policy. If you need to make a warranty claim, visit our Returns Portal or contact our Support Team.